Notice of Privacy Practices
Effective Date: May 30, 2025

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

At Mister Meds, LLC, located at 141 Clyde Street, Abilene, TX 79605, we value your privacy. This Notice outlines how we handle your protected health information (PHI), your rights, and our responsibilities under federal law. “We,” “us,” and “our” refer to Mister Meds, LLC and all staff providing healthcare services.

We are legally required to protect the privacy of your PHI, provide this Notice, and notify you of any breach of unsecured PHI. We may update this Notice as needed and will post revised versions on our website and at our location. You may request a paper copy at any time.

I. How We May Use and Disclose Your PHI

We use and disclose your PHI for treatment, payment, and healthcare operations, as well as for other purposes permitted or required by law. Any other use requires your written authorization, which you may revoke at any time.

A. Treatment
We may use your PHI to provide prescriptions and related services. We may also share it with other healthcare providers involved in your care.

B. Payment
We use and disclose your PHI to obtain payment for our services, including verifying coverage or obtaining prior authorization from your health plan.

C. Healthcare Operations
We may use PHI for pharmacy operations such as quality improvement, audits, and administrative functions.

D. Reminders and Health Information
We may contact you with prescription refill reminders or to share treatment options, health-related benefits, or services that may interest you.

E. Family and Friends
If you do not object, we may disclose your PHI to family, close friends, or others involved in your care or payment. In emergencies, we may use our best judgment to determine what is in your best interest.

F. Other Permitted or Required Disclosures
We may disclose PHI without your authorization in the following situations:

• As required by law

• To public health authorities

• For health oversight activities

• In legal proceedings (with proper safeguards)

• To law enforcement under certain conditions

• To coroners, medical examiners, or funeral directors

• For organ or tissue donation

• For approved research purposes

• To prevent or reduce a serious threat to health or safety

• For military, national security, or presidential protection purposes

• To correctional institutions if you are in custody

• For workers’ compensation claims

II. Your Rights Regarding Your PHI

A. Request Restrictions
You may request limits on how we use/disclose your PHI. While we are not required to agree, we will honor reasonable requests, especially when you’ve paid out of pocket in full.

B. Confidential Communications
You can ask us to communicate with you using specific methods or locations. We will accommodate reasonable requests.

C. Access and Copies
You have the right to inspect and request copies of your PHI, including electronic versions. Requests may be subject to a reasonable fee. Certain information may be exempt, and denied requests will include an explanation.

D. Accounting of Disclosures
You may request a list of disclosures we’ve made (excluding those for treatment, payment, and operations) for the past six years. One request per year is free; additional requests may incur a fee.

E. Amendments
If you believe your PHI is incorrect or incomplete, you can request an amendment. We may deny your request if the information was not created by us or is already accurate. If denied, you may submit a statement of disagreement.

F. Paper Copy of This Notice
You may request a paper copy of this Notice at any time, even if you’ve received it electronically.

G. Fundraising and Marketing
Your PHI will not be used for fundraising or sold without your explicit authorization.

III. Questions or Complaints

If you have any questions, need more information, or wish to file a complaint, please contact our Privacy Officer:

Mister Meds, LLC
141 Clyde Street
Abilene, TX 79605
Phone: +1 866.676.3371
Fax: +1 866.611.9114
Email: info@mistermeds.com

You may also file a complaint with:

Secretary of the U.S. Department of Health and Human Services
200 Independence Avenue SW
Washington, D.C. 20201

There will be no retaliation for filing a complaint.